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SHIPPING POLICY

All of our product are sent out to customers using UPS standard delivery. 

All customers will be advised of a UPS Tracking number once the products have been shipped.

Shipping for the UK is set at £7.95 per shipment

Shipping for Europe is set at £15.00 per shipment

RETURN & EXCHANGE POLICY

We spend a lot of time ensuring our products are wrapped well in sturdy packaging.

Our pottery has arrived safely from the UK to Europe.

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In the unlikely event something does get broken I give a full refund.  You just need to send photos of the broken pottery and the packaging as it arrived to you.

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If you are unhappy with pottery for any other reason you can return it for a refund.  Post in the original box and send to the address provided in the confirmation email.   

Please return within 14 days of  receiving your pottery.

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